grassfrog

Saturday, August 07, 2010

Services Restored

The current issue has been resolved and all sites are back online. We will be working on migrating all affected websites to a new server over the next few weeks - please contact me for instructions on modifying your DNS, or email me your registrar login so I can take care of that for you.

Thank you for your business.

-Roberta Dulay
Grassfrog Technologies LLC

Server Update

The server is back online at of 11:30 a.m. Further updates will be posted here.

Friday, August 06, 2010

Server Update

Our technical team has evaluated the situation and it's been determined that we need to do some additional work on the server to bring it back online. This is currently scheduled to occur tomorrow morning from 9-11am CDT. All websites should be back up during that time, and will hopefully remain up from there out.

If any clients would still prefer to migrate their websites over to the main server, please send me your registrar login or follow the previously published DNS instructions, and we'll take care of that for you within 24 hours at no charge.

Please check back here after noon on Saturday for updates on this outage.

Thursday, August 05, 2010

Server Outage affecting Grassfrog2

Our Layered Tech server is experiencing some difficulties, and has been taken offline temporarily while we investigate the source of the issue. I am working with the data center and our sysadmin to troubleshoot and resolve this in a timely manner. Currently we have no specific estimate of downtime, but hope to have this resolved by some time tomorrow.

If anyone needs their website addressed immediately, contact me directly and I can migrate your site over to our main server, provided you have access to modify your DNS and can work with me directly to do so. To do this, please log in to your registrar account (GoDaddy, LikeName, etc.) and set your DNS to the following:

ns1.grassfrog.com
ns2.grassfrog.com

Then, email me (grassfrog@gmail.com) with your website address so I can check your DNS settings. If they are correct, I can then re-roll your website on the other server.

If anyone would like their website migrated over, please follow the above directions, then contact me.

Thank you for your patience.

-Roberta Dulay
Grassfrog Technologies, LLC