grassfrog

Monday, April 16, 2018

News from Grassfrog

Grassfrog Technologies is pleased to offer our new All in One website platform - a fully scalable, search engine friendly website that is not only mobile friendly but that displays beautifully for your customers regardless of what browser or device they use to visit your website!  Check out a sample of an All in One Home Inspection Website at www.unrolled.com.

For a brief time, we will be offering a $120 instant rebate on our All-in-One websites for any customer who already has an upgraded GS website with us, or who has ordered a mobile website from us, ever!  Contact us for details on this special promotion, which expires 5/31/2018.

Visit us online at www.grassfrog.com or facebook.com/grassfrog.

Shout out to Peter Leftwich, for proofreading this post :)

Monday, January 08, 2018

2018

Wow, it's been almost two years since my last post here, and I realized that some of you may be thinking that we are no longer maintaining this blog. To the contrary, it's because we typically only post in this blog for technical support issues/notifications and it's been that long since we had an interruption of service for our clients.

On the technology forefront, we have some exciting news to share.  This past year, we have been working on developing a new base All-in-One platform which offers our clients a fully scaleable website that is compatible with all mobile devices. This new platform replaces our Quickly Mobile product, whose split dual-website model offered a secondary website to small screen devices.

The move to an All-in-One platform was sparked by www.myantidoteco.com, a project we engaged in last fall when we started offering e-commerce websites for local dispensaries in California; these websites are currently available for companies who are engaged in the legal distribution of products in Colorado, Nevada and Washington. Contact us for more information on building an ecommerce website for your business.

Monday, January 18, 2016

Email Information / Troubleshooting

If you have Grassfrog-hosted email, please make sure your server settings are as follows:

1. INBOUND (RECEIVING MAIL):
POP or IMAP (use IMAP if you access your mail from multiple computers)

Settings:
Server Name: mail.grassfrog.net
Port: 587
Security: STARTTLS
Authentication Method: Normal Password
(Your email username is your full email address, your password is the one we issued you.)

2. OUTBOUND (SENDING MAIL):
SMTP - Your SMTP settings should be set to your local ISP's SMTP server settings - contact them if you need help with that, but typically they will provide you with a username and password for your account and that's what you should be using, along with their SMTP server and port.

I also recommend setting up Google as a backup SMTP provider, since it works wherever you are, even if you are traveling, or if your ISP is having issues.

If you need help setting up your SMTP with your Google user account, see
https://support.google.com/mail/answer/78775?hl=en

3. TROUBLESHOOTING
Since we changed server IPs over the weekend and initiated a new SSL certificate, you will need to accept the security certificate/exception in your email program the first time it runs.

If you are having any bounce issues with your emails being sent to HOTMAIL, your SMTP settings are not correct. See #2

If you have  externally hosted email (through GoDaddy or Gmail) and it's not working, contact your provider. If there is an issue with your site's DNS settings, they will let you know (and then contact us via email at grassfrog@gmail.com, or visit grassfrog.com/support.php).

I think that's it. Please take a moment to review our Terms of Service regarding email, hosting, and general support at www.homeinspectionwebsite.com/terms.php

Additional Links:
Thunderbird Email Help https://support.mozilla.org/en-US/products/thunderbird

In the Cloud

We are pleased to announce that Grassfrog's migration to the cloud was completed last night without a hitch. All systems are up and running in the new environment.

For clients with hosted email, you will receive a notification that your new email account has been set up - not to worry, your mail has been brought across and your login credentials have not changed.  If you are using Thunderbird as your email client, be sure to accept the security certificate in order to access your account. See  https://support.mozilla.org/en-US/kb/add-security-exception for more information on Thunderbird and SSL.


For any questions or concerns regarding your hosted services, please contact grassfrog@gmail.com.

Tuesday, January 12, 2016

Cloud Migration, Phase 1

This evening, we commenced migrating the first bank of hosted websites to our new cloud service, beginning with Grassfrog.com and some of our premium hosting clients. There may be a brief interruption of services as worldwide DNS servers update individual website DNS to the new IP addresses. Rest assured the site migrations are going smoothly, and if for any reason your site does not come up when you go to it, you can check its status by going to www.isup.me and typing in your domain name, or simply clear your cache and restart your browser as the issue may be local to your machine.

Important: if you have email hosted with grassfrog, you will need to accept a new SSL certificate when the warning window pops up, in order to access your email.  Click Confirm Security Exception to make this acceptance a one-time thing and save the new certificate information in your email client.

I have manually checked all of the sites we have migrated thus far and they are showing up successfully.  We will continue to monitor sites throughout the migration to ensure a successful outcome.

Please check back here for updates. We expect Phase 1 of our server migration to be completed tonight, and Phase 2 to be announced shortly thereafter.

Sunday, January 03, 2016

Server Migration

We are planning to migrate all of our hosted websites to the cloud this month. Please stay tuned for updates, which will be posted here as the project progresses. Thank you for your support.

Tuesday, December 29, 2015

Announcement: Upgrade to Cloud Service

Grassfrog Technologies will be upgrading all client web sites to new cloud hosting effective January 1, 2016.  In preparation for this move, all delinquent and expired client sites will be deleted on January 1st, and all deliquent accounts will be sent to collections on that day as well.  If you have a delinquent account, please check your email for a payment link or call our offices to make payment arrangements. Thank you.

Friday, May 08, 2015

Grassfrog debuts Oils Primer Essential Oils free Mobile App this week!

Grassfrog Technologies has been providing small business websites since 2001, and in the past few years we have expanded our technology base to include mobile websites and now mobile apps.

Oils Primer Essential Oils Guide is our flagship product. It's now available for download, free on Google Play.

Like the Oils Primer Essential Oil app on Facebook for notifications of future releases, including an iOS version, slated for May 2015.

Stay tuned for more offerings from Grassfrog Technologies LLC.