Saturday, May 31, 2008

Data Center Outage

Saturday at approximately 5 pm Central Time, one of Grassfrog's servers was taken offline when electrical gears shorted in the H1 Data Center in Houston, creating an explosion and fire that knocked down 3 walls surrounding the electrical room. Apparently, the short was in a high volume wire conduit, and the data center was unable to utilize their backup generators due to instructions from the fire department. While no servers or websites were damaged, the data center is currently without electricity and the Disaster Recovery Team is currently working to restore services to approximately 9,000 servers. They estimate that everything will be restored by mid afternoon on Sunday.

We will continue to monitor the situation and will post updates here on this page as they become available. Please check back on this page, or send an email to for any questions or assistance.