Sunday, January 29, 2006

Server Update, Sunday Morning

Since the Data Center has been unable to identify the source of the problem, we have ordered a priority server replacement at EV1 which should be ready in within the next 2-3 hours. We will be transferring all of the web sites to the server replacement today as soon as it is ready.

Security breaches on the Internet do happen occasionally, and we are responding as best we can. Because we only work with Class A Data Centers, we have the advantage of 24/7 data center support when it comes to identifying and responding to server attacks. The replacement server brought online today should resolve all of the current system stability issues, and the new managed server will give us additional protection by offering 24/7 monitoring, automatic security updates, and offsite backup services. When the new managed server is ready, all existing customers will be offered the option of moving to the new server at no charge. Next month, we will also be offering enhanced support and backup services on the managed services server for a small monthly or annual fee.

If you have any questions or wish to contact me about this matter, please email


Roberta Dulay
Grassfrog Technologies