Thursday, December 06, 2007

Technical Support: Server Upgrade

One of our servers has been identified with memory related issues which cause some websites to render sporadically. The technical support team has recommended an upgrade to the server, which has been scheduled for this morning before 11am Central Standard Time.

The server will be down for about 1/2 hour while the techs are performing the upgrade, after which all site issues on the ns1/ server should be resolved.

Update: 10:12am We have applied the fix for this issue and verified that the server is no longer showing the symptoms of the compromise. Please let us know if you have any questions.
Scott Aylward
Server Support Engineer