Tuesday, August 13, 2013

The data center has a server migration scheduled for tomorrow (see below).

BurstNET┬« is pleased to announce that our brand new facility in Dunmore, PA is ready for the relocation of your current Dedicated Server(s). We would like to schedule the move on August 14th starting at 9AM EST.  This move will cause some downtime for each server while it is being relocated. The relocation window is set for 6-8 hours, however, approximately 2-3 hours is a good estimate as to actual downtime. The move will be performed in phases, and downtime will be kept to an absolute minimum. This move will NOT require any changes to your IP space or DNS. The typical relocation scenario for each server will include a graceful shutdown, physical move (only 3 miles away), cabinet installation, and then server boot. We will have additional personnel onsite to oversee the relocation process, as well as to help facilitate the transition as smoothly as possible.

Today, there does appear to be a server issue with several sites down - at this point we are checking in to this to see if it's an infrastructure issue related to the move, or something that can be resolved quickly. Please check back here for updates.